As a co-founder of Fantastic Services – a franchise company built from scratch without external investments I believe that good leadership means leading by example. Follow these four key points and success will be awaiting you behind the corner… you just must run the long line.
No job is too small or unimportant if it fits to your company values. That's how I brought a snail to the office to "babysit" it, while it's toddler owner was away with his parents. The owner was the young daughter, who had been diagnosed with autism. The girl was convinced that this little snail was holding the soul of the pet rabbit they’d just buried. The child had refused to go on the flight without knowing that her pet was in good hands. And since we are there for our clients every step of the way, we agreed to look after the snail in our office for a week. This is how my employees learned to be diligent and attentive to even the smallest of the tasks and details.
Ships are safer in harbour, but it's not what they are made for. It's the same with good leadership - employees want to see that you take risks, and you are confident in the direction you are taking them.
Never be too proud to get your hands dirty by being involved. It is important to build a trusted relationship with your employees by taking part in the operations of your company and be a leader, not just a boss. You want to be able to connect with your employees and have them trust in your leadership. It's crucial that you would listen to their opinion and take their suggestions upon the decisive process.
Becoming a self-made leader will breathe more respect to your leadership afterwards. This is the essence - not being fed with a silver spoon and doing all the hustle to get there will make your employees more diligent and respectful to the job.